Summary at a glance
The Complete Hormone Panel is $149 for 56 hormone-related biomarkers and includes a clinician consultation, which is deeper hormone coverage than general preventive panels carry at that price.
Reviewers rate the consultation highly and the transaction poorly, so the same company holds 4.6 out of 5 on Trustpilot and nine BBB complaints with three unanswered.
Joi and Blokes publishes no support phone number, so email is the only escalation route when a charge or a shipment goes wrong.
Treatment subscriptions bill separately from the panel, starting at $59 a month for hormone therapy and $99 a month for testosterone replacement.
Joi and Blokes ships no app, connects to no wearable and keeps no symptom log, so your data stops at the lab report.
This review aggregates publicly available customer reviews, BBB complaints and forum discussion. It does not reflect first-hand use of Joi and Blokes. Hormone testing, bioidentical hormone therapy, testosterone replacement, thyroid treatment, GLP-1 medicines and peptides are clinical decisions, and nothing here is medical advice or a recommendation to start or stop any treatment. Discuss your results and any therapy with a qualified clinician who knows your history. Prices are in USD and were current when the product pages were read; confirm today's figures with Joi and Blokes before buying.
Is Joi and Blokes worth it?
Joi and Blokes is worth it for the labs and the consultation, and far riskier for everything you buy after them. The $149 hormone panel covers 56 markers and includes a clinician call. The loudest complaints land on billing, refunds, shipping and a missing phone number.
The split is unusually clean. People describing the consultation are happy. People describing the transaction are not.
Both describe the same company at different stages of one purchase. Trustpilot scores the brand 4.6 out of 5 across 1,420 reviews trustpilot.com. The Better Business Bureau lists nine complaints over three years bbb.org. Three sit unanswered, and the company is not accredited.
Buy the panel with confidence. Think harder before the subscription.
The panel and the treatment are two separate purchases. Praise clusters around the panel and the consultation. Complaints cluster around the prescriptions, the billing and the shipping that follow.
Best for people who want a hormone-led panel at $129 to $699 and are comfortable that support runs by email only, with refunds that complainants say they could not get back in cash.
Joi and BlokesHormone depth other biomarker platforms do not carry, with a clinician consultation included in the panel price rather than sold as an add-on. Reviewers repeatedly say they were finally listened to after a GP or gynaecologist dismissed the same symptoms.
Blood work, scans, test results, medical reports — finally in one place and connected to how you actually feel. aelívra tracks biomarkers and health records over time, so you can see what's trending in the right direction and walk into your next appointment knowing exactly what to discuss.
What is Joi and Blokes?
Joi and Blokes is a US telehealth company selling hormone-led blood panels and the prescription treatment that follows. Joi is the women's side. Blokes is the men's side.
You buy a panel, give blood at a Quest walk-in lab, then meet a clinician who goes through the results. The entry panel covers 56 hormone-related biomarkers joiandblokes.com. At-home kits and mobile phlebotomy cover people who cannot walk in.
Treatment is the other half. Hormone therapy, testosterone replacement, thyroid care, GLP-1s and peptides are prescribed through the same account, in all 50 states joiandblokes.com.
There is no app, no wearable link, and nothing tracking how you feel between visits.
Joi and Blokes black wordmark logo on whiteWhat does Joi and Blokes cost?
Panels are one-time purchases. Treatment is a monthly subscription. The two bill separately, which is where the confusion starts.
The Complete Hormone Panel is $149 for a single lab. The Advanced Panel is $399 and covers 71 biomarkers across thyroid health, metabolism and hormone levels. The Comprehensive Panel is $699 and analyses 110 key biomarkers, with a 60-minute clinician consultation included joiandblokes.com.
Ongoing treatment sits on top. Hormone therapy starts at $59 a month, testosterone replacement at $99, NAD+ at $150 and sermorelin at $199.
The at-home hormone and longevity kits are $129 one-time, including the kit, the lab analysis and a 30-minute clinician consultation.
The $149 headline is an entry price, not a running cost. Follow-up labs, the health coach and any prescription renew on their own schedules and bill separately.
Complete Hormone Panel
$149 single lab
Advanced Panel
$399 single lab
Comprehensive Panel
$699 single lab; $1,398 two annual labs; $2,796 four annual labs
At-home kits
$129 one-time (Hormone At-Home Test or Longevity At-Home Test)
Mobile phlebotomy (NY, NJ, RI)
+$99
Ongoing treatment subscriptions
Hormones (BHRT) $59/mo; Testosterone Replacement Therapy $99/mo; NAD+ $150/mo; Sermorelin $199/mo
Complete Hormone Panel
56 hormone-related biomarkers; Energy, mood, and sex drive all rely on hormonal balance; clinician consultation
Advanced Panel
71 biomarkers across thyroid health, metabolism and hormone levels; clinician consultation
Comprehensive Panel
110 key biomarkers across metabolism, cardiovascular, kidney, liver, inflammation, hormones and prostate; 60-minute clinician consultation included; HSA/FSA eligible
At-home kits
At-home capillary collection; 30-minute clinician consultation
Mobile phlebotomy (NY, NJ, RI)
Phlebotomist visit where a walk-in lab draw is not available
Ongoing treatment subscriptions
Prescription therapy shipped from a partner pharmacy; ongoing clinician oversight
What do users consistently praise about Joi and Blokes?
The strongest praise is about being listened to.
Reviewers arrive after a GP or gynaecologist waved their symptoms away. A Trustpilot reviewer in September 2026 wrote: "Finally a doctor that takes the time to listen to my symptoms and look over my labs and explain why I feel the way I do." trustpilot.com
The labs themselves are the second draw. In an October 2025 r/Menopause thread that opens with a complaint, commenters still say the labs alone are worth buying. One wrote: "I don't have insurance, and this was like $150 cheaper than going directly through Quest." reddit.com
The third theme catches people off guard: reviewers in August 2026 say the clinician offered over-the-counter options first and never pushed the company's own products. Reddit tells it the other way round.
Joi and Blokes phone app showing a hormone optimization scoreJoi and Blokes
56 hormone markers at $149 and 110 at $699, deeper on hormones than general preventive panels
A clinician consultation is included in the panel price, 60 minutes on the Comprehensive Panel
Reviewers repeatedly say they were listened to after years of being dismissed elsewhere
Testing and the treatment that follows sit on one platform, prescribed in all 50 states
Results come through a normal Quest account, so you can take them to your own doctor
Joi and Blokes publishes no support phone number, so email is the only channel and replies run slow
Nine BBB complaints in three years, three unanswered, and no BBB accreditation
Repeated billing complaints: charges after cancellation, and labs advertised as free billed twice
A no-refunds policy that one complainant says appears nowhere on the site
A different provider at each lab review, with a health coach placed in between
What are the most common Joi and Blokes complaints?
Support runs by email only.
Email is the only way in, and that turns up in every source. A Trustpilot reviewer in August 2026 wrote "There is NO CUSTOMER SERVICE PHONE NUMBER. Your only option is to email a generic support address with no actual person identified." trustpilot.com
The BBB file is where billing bites hardest. A complaint filed on 17 August 2026 is still unanswered. It describes debit card charges of nearly $1,000 for products the customer says they never ordered, and a portal that will not delete a stored card without a replacement. The same complaint says lab testing advertised as free was billed twice.
Refunds come back as store credit. A complaint filed on 23 July 2026 says: "they say "no refunds" on their website, but I have searched their site over and over and this is not noted anywhere on their site!" bbb.org The $177 refund was spendable only by paying another $150 for a health coach.
Orders disappear after checkout. One three-star reviewer in August 2026 said orders go "into a black hole" for eight days.
Joi and Blokes publishes no support phone number. If a charge or a shipment goes wrong, email is your only route, and three of the nine complaints on the BBB file are still sitting unanswered.
Who is Joi and Blokes for, and who should skip it?
Joi and Blokes fits you if hormones are the actual question. Fifty-six markers at $149 with a clinician call in the price is depth general preventive panels do not reach.
It also fits people who have been brushed off before.
Skip it if you need a phone line, or a refund option instead of a bundle. Skip it if you expect the labs to feed an app, a wearable or a symptom log.
For a broad preventive baseline rather than a hormone-led one, Function Health is the closer match.
One commenter in an October 2025 r/Menopause thread describes a third route: buy the discounted panel, then take the results to their own gynaecologist reddit.com.
Joi and Blokes homepage with a floating supplement capsuleHow we researched this Joi and Blokes review
We have not used Joi and Blokes. This review reads the public record and reports what customers say.
Three sources carry the sentiment. Trustpilot holds 4.6 out of 5 across 1,420 reviews, 369 from the last 12 months, and twenty recent ones were read in full trustpilot.com. The BBB file for Joi Women's Wellness holds nine complaints over three years, three unanswered. Reddit adds one long r/Menopause thread from October 2025.
Two things limit that record. The Trustpilot page is a merged profile, so those 1,420 reviews are not one history of this brand. The most-repeated complaint of 2026 shows up twice, on Trustpilot and at the BBB, from one person.
Prices and marker counts come from the company's product pages. One long blog review was left out for repeating a half-price referral code.
Frequently asked questions
Is Joi and Blokes legit?
Yes. It holds 4.6 out of 5 across 1,420 Trustpilot reviews. It is not BBB accredited, and nine complaints sit on its file bbb.org.
How much is the cheapest Joi and Blokes panel?
$149 for the Complete Hormone Panel: 56 hormone-related biomarkers and a clinician consultation.
Can you call Joi and Blokes?
No. Reviewers and BBB complainants say email is the only support channel.
Does Joi and Blokes give refunds?
Often not. One BBB complainant says the no-refunds policy appears nowhere on the site, and the $177 refund came back as store credit.
Sources
Cameron founded aelívra after years of living an unknown no one could answer — navigating chronic health complexity through a medical system that wasn't built for it. That experience became a conviction: everyone deserves to feel truly alive, and no one should have to accept not knowing as a way of life. His work sits at the intersection of data science and functional health and wellbeing, turning the latest trusted medical research across news, health, wearables, biomarkers, and more into advice everyday people can use on their journeys toward feeling better. Every article is grounded in peer-reviewed evidence and linked to its primary source. This content is for informational purposes only and does not replace medical advice.
